ESSENTIAL SERVICES
Emergency Dispatch
Center: 911
City General Helpline:
311
EMERGENCY SERVICES
Battery/Abuse (for women
and men): 800-621-HOPE
Child Abuse Hotline: 800-
342-3720
For help with rape and sexual
assault: 212-227-3000
Con Ed Emergency Gas &
Electric: 800-752-6633
Dental Emergency Service
(Weekends only): 718-454-
8344
Emergency Children’s
Services: 212-966-8000
Fire Department: 718-847-
6600 or 911
Keyspan for gas
emergencies: 718-643-4050
Long Island Power
Authority (LIPA) /
Brooklyn Union Gas (BUG)
Emergency Info: 800-490-
0025
Poison Control Center: 800-
222-1222
Crisis Helpline: 212-532-2400
Life Net: 800-543-3638
OTHER SERVICES
Abandoned Buildings
To report abandoned
buildings: 311
Abandoned Cars
To report abandoned
vehicles: 311
AIDS
To get AIDS/HIV information:
800-TALKHIV; Health AIDS
Hotline: 800-541-2437
www1.nyc.gov/site/doh/
health/health-topics/aids-hiv.
page
Airplane Noise
To fi le an airplane noise
complaint, call the Federal
Aviation Administration: 866-
835-5322
www.faa.gov/
Airports
General information for JFK
International Airport: 718-
244-4444
www.panynj.gov/airports/
jfk.html
General information for
LaGuardia Airport: 718-533-
3400
www.panynj.gov/airports/
laguardia.html
Alcoholism
Alcoholics Anonymous: 718-
520-5021
Social Services Alcoholism
Service: 212-252-7022 or
1-800-56 SOBER
Intergroup: 212-647-1680
www.aa.org
Animal Rescue
To contact Animal Care and
Control: 212-788-4000
www.nycacc.org
Arson
To report a suspected arson:
718-722-3600
Asbestos
To report illegal asbestos
removal: www.epa.gov/
asbestos
Bar Association
To get referrals from the
Queens Bar Association: 718-
291-4500
www.qcba.com
Birth Certifi cates
To obtain a copy of a birth
certifi cate through the
Department of Health: 212-
788-4520
www.health.state.ny.us
Borough President Melinda
Katz
To reach the Borough
President’s Offi ce: 718-286-
3000
www.queensbp.org
Buildings Department
Customer Service: 718-286-
7630
www.nyc.gov/buildings
Bus Schedules
MTA Travel Information line:
718-330-1234
For MTA LaGuardia Depot
(formerly Triboro Coach
Corporation): 718-565-3500
www.mta.info
Business Assistance
To get business help from the
city: 800-732-SBCD
www.nyssbdc.org
Cancer
To reach the national cancer
hotline: 800-4-CANCER
Child Abuse
To report child abuse or
neglect: 800-342-3720
www.preventchildabuseny.
org
City Collector
To contact the city collector:
212-504-4080
www1.nyc.gov/site/fi nance/
index.page
Community Boards
To fi nd your local community
board: 718-286-2900
www1.nyc.gov/site/cau/
community-boards/
community-boards.page
Con Edison
For electric service and to
report electric problems:
800-75-CONED
www.coned.com
Consumer Hotline
To report a consumer
problem: 311
www.nedap.org/hotline/
index.html
Contractor Problems
To fi le a claim against a
contractor: 311
County Clerk
To contact the Queens County
Clerk: 718-298-0600
www.nycourts.gov/
COURTS/11jd/queensclerk/
index.shtml
Courts
Queens County Civil Court:
718-262-7100
To fi le a claim in Small Claims
Court: 718-262-7123
Crime Victims’ Hotline
To receive help and referrals
for crime victims: 212-577-
7777
New York State Crime Victims
Board: 800-247-8035
www.ncvc.org
Day Care
To get a listing of day care
programs: 718-712-3350
www.queensdaycare.com
Continued on Page 41
EMERGENCY TIPS
Queens residents face many forms of
disasters. Whether they be an earthquake, a
hurricane, a blizzard or a tornado, it is important
to be ready when they strike. To avoid injury —
or worse — there are simple steps families can
take to prepare for the worst.
Here are some tips offered by the U.S.
Centers for Disease Control and Prevention:
1) PREPARE A KIT.
Put together a collection of critical basics,
such as water, nonperishable and easy-toprepare
food, flashlights, batteries, a batterypowered
or hand-crank radio, a first aid kit,
medications, a multipurpose tool, sanitary and
hygiene items, copies of personal documents,
cell phones with chargers, emergency contact
information and cash.
2) MAKE A PLAN.
Develop a family disaster plan and practice
it. Contact your local American Red Cross
chapter and find out what disasters are most
likely to happen and how to prepare for them.
Ask about animal care and how to care for
the elderly or disabled. Develop an evacuation
plan and pick two places to meet, one outside
your home and one outside your neighborhood
in case you cannot return home. Practice this
plan with your family.
3) STAY INFORMED.
Learn how to “shelter in place” in your
home, vehicle or place of work or in-between,
in case chemical or radiological contaminants
are released. Choose a large room with a water
supply that can be sealed off at home. Develop
a sheltering plan at work and put together a
kit. Learn CPR, first aid and how to use an
automated external defibrillator.
More detailed information on how best
to prepare for an emergency can be found at
emergency.cdc.gov/preparedness/shelter.
A40 GUIDE TO QUEENS, MARCH 15-21, 2019 TL QNS.COM
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/www.nycacc.org
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/www.queensdaycare.com
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